Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all our Linux cloud service packages, meaning every single help request you post will undoubtedly be reacted to in only 1 hour max. Our support staff members have been educated to rapidly overcome any issue and to present you with reasonable information on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any concern you could have connected to our products. Now we have specialists working on a regular basis to offer you instructions anytime required. Feel free to use the ticketing system or post a message at any time, or pick up the telephone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a detailed practical knowledge base into the Control Panel that will help you acquire valuable step–by–step details at any time. Each section of the Control Panel features its own contextual help area showcasing a group of how–to posts. We have also made instructional videos to offer you a much better visual representation of the best way to perform any given task.