There are plenty of cloud hosting suppliers on the market, however the majority of them are resellers that have restricted resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company by phone. The type of support that you will receive via this method of communication varies depending on the service provider - a few of them provide experienced phone support, others offer basic and customer support only since some matters are more time-consuming and it's much easier to be resolved with a ticket, particularly when the issue needs to be escalated. Nonetheless, it is good to find that you can always reach your web hosting supplier since there're lots of small issues which can be managed without difficulty and in a very timely manner with a phone call, not mentioning that you'll be able to get more info for the services before you become a client.

Phone Support in Cloud Hosting

All our cloud hosting packages feature phone support fourteen hours per day even on official holidays, so if you don't have an account yet, you will be able to give us a call and find out more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so you're able to contact the number that is nearer to you. In case you're a current customer, we can assist you timely with all the general and billing issues and with multiple technical issues so as to save you time and efforts - we acknowledge the fact that often it is easier to talk with a live person and get things done promptly. Of course, some problems simply cannot be managed over the phone, so in such a case you have the option to use our ticketing system.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours per day as part of the support services for every single semi-dedicated server package that we provide. Since some issues are more complex and time-consuming, you'll have to open a support ticket in case you experience such a problem, still for all the billing, general or minor technical issues you can always give us a call and we will assist you without delay so as to save you the time you'll have to spend on creating a ticket. Even if you do not have an account yet, you will be able to find out whether you can host your websites on our state-of-the-art cloud platform or you will be able to get any other general info about our semi-dedicated services. We now have local phone numbers in the United States of America, the United Kingdom and Australia as well as a worldwide number, therefore you are able to call the one which is nearer to where you live.