Website Migration
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Q: Why should I transfer my site? What does website migration consist of?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll migrate your website(s) to our first–class cloud hosting platform without you having to do anything. We know from personal experience that switching hosting providers can result in lost data and undesirable downtime. That’s why we will accomplish all that for you at no cost!We have highly accomplished administrators whose chief responsibility is to ensure that your website functions exactly as it did on your old web hosting platform. The administrators are experts in migrating custom–made websites, as well as websites that are based upon famous scripts such as Joomla™ and WordPress.
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Q: Web site migration sounds like lots of work. Just how long is it going to take?
A: While we cannot give you an exact ETA, because there are many variables, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our best to move your website within 48h, and in certain cases – within 24h (when the website content is not very large).
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Q: What details will I be asked to give to your Website Migration Department?
A: We will need the login details for your old hosting provider’s Control Panel and the site’s name (domain name).
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Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
A: Customer privacy is indeed one of our principal responsibilities – for this reason, both our payment page and our Control Panel login page are secured with enterprise–grade SSLs. We use security measures, which include, but are not limited to: physical, digital and managerial procedures to protect the info that we obtain on the web. And we’ve also got a very detailed and strict Privacy Policy, which specifies the types of information that we collect.
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Q: Will my website be unavailable during the transfer?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the migration is finished, we will ensure that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the transfer is finished. Then we’ll tell you how to transfer the domain name to your web hosting account with us and how to change the DNS settings.
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Q: Will my present web hosting provider have to do anything?
A: Nope. We will never contact your web hosting provider about anything at all. They will not be aware of the web site transfer either.
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Q: Which web hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–driven hosting platform so long as we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.